Privacy Policy

Privacy Policy

Effective Date: July 14, 2026

Welcome to Colour Looms Creations (“Colour Looms”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit www.colourlooms.in or purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • PIN Code

  • City, State, and Country

Payment Information

We collect payment-related information necessary to process your order. Payments are securely processed through trusted third-party payment gateways. We do not store your complete debit card, credit card, UPI, or banking details on our servers.

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Delivery status

  • Return and refund requests

Device & Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visit

  • Referral source

  • Website usage statistics

Communication Information

If you contact us through email, phone, WhatsApp, or contact forms, we may collect the information you provide to assist you.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver products to your address

  • Process payments securely

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Improve our products and services

  • Personalize your shopping experience

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations

  • Send promotional offers, newsletters, and marketing communications (only where permitted by law or with your consent)

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising performance

  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

  • Payment gateway providers

  • Shipping and courier partners

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising partners

  • Government or legal authorities when required by law

All third-party service providers are expected to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request a copy of your information

To exercise these rights, please contact us using the details provided below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics tools, and social media platforms.

We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review their respective privacy policies.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a child without parental consent, we will take reasonable steps to delete such information.

10. Marketing Communications

With your consent, we may send promotional emails, SMS, or WhatsApp messages regarding our products, offers, and updates.

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:

Colour Looms Creations

📍 Address:
301, 3rd Floor, PHT Market, Uppal, Hyderabad, Telangana, India

📞 Phone: +91 88863 99884

📧 Email: support@colourlooms.in (Replace with your official email address if different.)

🌐 Website: https://colourlooms.in

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